Privacy policy

We value the privacy of your data. This policy explains how we handle the personal information provided through the contact channels of this website, in accordance with Regulation (EU) 2016/679 (GDPR).

Operator: S.C. AXA Office Exchange S.R.L., under the trade name Dallas Exchange.
Contact: emadjurbaka@yahoo.com · 0723 970 156.
Locations and opening hours are available on the contact page.

In its current form, the website offers direct contact by phone and e-mail. It does not offer customer accounts, payments or online currency transactions. This policy covers the website and contact requests; processing required for transactions carried out at our offices is separate.

1. Purpose of data processing

Contact details and the content of your request are used to answer the questions or messages you send us and for the communication needed to resolve them.

We do not collect data through the website to create accounts, we do not issue invoices through the website, we do not ask for bank details or personal identification numbers, and we do not send unsolicited marketing campaigns.

2. Data transfer

Your data will not be sold, rented or passed on to third parties for commercial or marketing purposes.

Access is limited to the people responsible for administering the website and replying to messages, to the technical providers involved in hosting and e-mail, to the extent necessary to provide the services, or to authorities, where there is a legal obligation. Using e-mail also involves processing by the e-mail service providers.

3. Cookies and external services

The website uses WordPress and Avada features to display pages, for administration and to remember privacy preferences. Please see the Cookie policy for details.

Cookies do not contain software or viruses and do not, by themselves, give access to the files on your device. You can manage or delete cookies in your browser settings.

Links to Google Maps, ANPC, ANSPDCP and the European Commission open external websites. The processing carried out by those websites is described in their own policies. Hosting systems may process technical information, such as IP address and access data, to provide and secure the service.

4. Your rights

Under the conditions set out in the GDPR, you have the following rights:

• Access: you can ask for confirmation of processing and information about the data we hold.
• Rectification: you can ask for inaccurate data to be corrected or incomplete data to be completed.
• Erasure: you can ask for your data to be deleted, under the conditions provided by law. This right may be limited by legal obligations or the need to defend legal claims.
• Restriction and objection: you can ask for processing to be restricted or object to it when the legal conditions are met.
• Portability: applies in the situations provided for by the GDPR.
• Withdrawal of consent: for processing based on consent, you can withdraw it without affecting the lawfulness of prior processing.
• Complaint: you can contact the National Supervisory Authority for Personal Data Processing — ANSPDCP.

To exercise your rights or request the deletion of your data, write to emadjurbaka@yahoo.com. Please describe your request and provide the information needed to identify the correspondence.

5. Legal basis and retention period

Depending on the nature of the request, processing may be based on steps you have requested before a transaction, our legitimate interest in replying to correspondence and keeping the website secure, or a legal obligation. Optional features that require consent are only activated with your agreement.

Data is kept for as long as necessary to resolve the request and fulfil the purpose for which it was received, taking into account applicable legal obligations and any disputes. You can ask for information about the retention of data related to your message at the contact address.